Terms and Conditions

Effective Date: January 1, 2025 Last Updated: January 1, 2025

1. Introduction

Welcome to Jomo Derma Center (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your use of our website, https://jomoderma.co.ke, and all related services, including appointment booking, e-prescriptions, online consultations, and general information about dermatology, skincare, and wound management.

By using our website, you agree to be bound by these Terms. If you do not agree, please refrain from using our website or services.

2. Services Overview

Jomo Derma Center provides professional dermatology and skincare services, including:

• Skin, Hair, and Nail Treatments
• Advanced Wound Care (chronic, diabetic, venous/arterial, bed sores, and burns)
• Home-Based Wound Care Services
• E-Prescriptions and Online Consultations
• Cosmetic and Medical Dermatology Treatments

Our services are intended to provide general and personalized medical care delivered by qualified healthcare professionals.

3. Medical Disclaimer

All information on our website is provided for educational and informational purposes only and should not replace professional medical advice, diagnosis, or treatment.

Always consult a licensed dermatologist or healthcare provider regarding any medical condition. Do not disregard professional medical advice or delay seeking it because of something you have read on our website.

4. Eligibility

To use our website and services, you must:

• Be at least 18 years old, or have consent from a parent/guardian if under 18.
• Provide accurate and truthful information when booking appointments or submitting forms.
• Not use our services for unlawful or fraudulent purposes.

5. Booking and Appointments

When booking an appointment online or through our clinic:

• You agree to provide accurate personal and contact details.
• Appointment times are subject to confirmation and availability.
• Cancellations or rescheduling should be communicated at least 24 hours before the scheduled appointment.
• Failure to attend without prior notice may result in forfeiture of your booking fee (if applicable).

6. E-Prescriptions

Our e-prescription service allows licensed dermatologists to send prescriptions directly to your chosen pharmacy. By using this service:

• You authorize Jomo Derma Center to share necessary information with your pharmacy.
• You acknowledge that prescriptions are provided only after appropriate medical evaluation.
• The availability of prescribed medication depends on the pharmacy’s inventory and regulations.

7. Payment and Fees

• All payments for consultations, treatments, or procedures must be made as per the clinic’s stated fees.
• Prices listed on the website are indicative and may change without notice.
• Accepted payment methods include cash, mobile money (M-Pesa), or card payments.
• Refunds are handled on a case-by-case basis depending on the nature of the service.

8. Privacy and Data Protection

We value your privacy. All personal information is handled according to our Privacy Policy, which outlines how we collect, use, and protect your data.

By using our services, you consent to the collection and use of your data in accordance with our Privacy Policy.

9. Intellectual Property

All website content — including text, graphics, images, videos, logos, and design — is the property of Jomo Derma Center or its licensors. You may not reproduce, modify, or distribute any material without prior written consent.

10. Limitation of Liability

To the maximum extent permitted by law:

• Jomo Derma Center shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our website or services.
• We do not guarantee uninterrupted or error-free access to our website.
• Users assume full responsibility for how they use the information or services provided.

11. Third-Party Links

Our website may include links to external websites or third-party services. We do not control or endorse their content, and we are not responsible for their privacy or business practices.

12. Modifications to Terms

We may update these Terms and Conditions at any time without prior notice. The latest version will always be available on this page, with a new “Last Updated” date. Your continued use of our website indicates acceptance of the updated Terms.

13. Termination

We reserve the right to suspend or terminate access to our website or services at our discretion, without notice, if we believe a user has violated these Terms or engaged in misuse.

14. Governing Law

These Terms and Conditions are governed by the laws of Kenya. Any disputes shall be resolved in the competent courts of Nairobi, Kenya.

15. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us at:

Jomo Derma Center 📍 Address: Mombasa, KE
📧 Email: info@jomoderma.co.ke 

📞 Phone: +254 720 108 898

🌐 Website: https://jomoderma.co.ke